Returns & FAQ
Frequently Asked Questions
Who makes the music?
JJ writes every song in the Bronx, New York; the music is produced with AI assistance. Listen free on YouTube at @hushabyeharbor.
Who is the music for?
Infants, toddlers, kids and adults: anyone who wants a calm, gentle way to wind down.
How long will my order take?
Items are made to order, and most arrive in about 7–10 days. Big items and holiday orders can take longer.
Can I return or exchange something?
Because each item is made just for you, there are no general returns or exchanges. If your order arrives damaged, defective, misprinted or wrong, you'll get a replacement. See our Returns page.
Do you charge sales tax?
Fourthwall is the merchant of record and calculates any applicable sales tax at checkout.
Can I use the pillows or blankets in my baby's crib?
No. Our pillows and blankets are decorative pieces and throws for older kids and adults. Follow safe-sleep guidance from the American Academy of Pediatrics and the U.S. Consumer Product Safety Commission: babies under 12 months should sleep on their back, on a firm, flat surface, in a crib or bassinet with nothing soft in it. That means no pillows, blankets, bumpers or toys. Keep our nursery pillows on a shelf, chair or reading nook, never in the sleep space.
Are the products good for a nursery?
As decor, yes, placed well out of the crib. See the safety answer above.
Do you sell kids' pajamas?
Not right now.
How do I care for my item?
Follow the care instructions on the product page and label.
How can I contact you?
Email hushabyeharbor@yahoo.com. For order problems, contacting Fourthwall support through your order email is the fastest route.
Returns & Exchanges
Every Hushabye Harbor item is made to order just for you. Because of that, we can't accept general returns or exchanges, including for size, color or change of mind. Please check product details and sizes before ordering.
Damaged, defective or wrong items
If your item arrives with a printing error, a quality defect, damage, or it isn't what you ordered, you're covered. You'll get a replacement (or a refund where a replacement isn't possible) at no cost to you.
To start a claim:
- Contact Fourthwall support through the link in your order email, or the shop's Contact page.
- Include your order number and a clear photo of the problem.
- Report the issue soon after delivery.
Fourthwall's support team handles order issues for this shop. You can also email hushabyeharbor@yahoo.com and we'll help make sure you get sorted out.
Shipping Policy
Made to order. Every Hushabye Harbor item is printed after you order it, then shipped by Fourthwall's print-on-demand partners. We don't keep stock on hand.
Delivery time. Most orders arrive in about 7–10 days. That includes production and shipping. Large items like blankets and pillows, and orders placed during busy holiday seasons, can take longer, so order early for gifts.
Shipping cost. Shipping is calculated at checkout from your address and the size of your order.
Sales tax. Fourthwall is the merchant of record for this shop. Any sales tax that applies is calculated and collected at checkout.
Where we ship. Available destinations and rates are shown at checkout.
Tracking. You'll get an order confirmation by email, and tracking information when your order ships.
Questions about an order? Contact Fourthwall support through the order emails or the shop's Contact page, or email us at hushabyeharbor@yahoo.com and we'll help point you in the right direction.